Returns and Refunds Policy

Thank you for shopping at Cygalle Healing Spa.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product has not been opened or used

Send the product with its original packing to:

Cygalle Healing Spa, 320 West 89th Street, New York, NY 10024

Shipping charges

Shipping charges and return shipping charges will not be refunded unless the product is defective

Damaged items

If you received a damaged product, please notify us immediately for assistance.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: orders at cygallehealingspa dot com
  • By visiting this page on our website: Visiting the My Orders section on your My Account

Shipping and Order Policy


Cygalle Healing Spa’s products are made with natural ingredients. ¬†To ensure freshness, occasionally there may be a delay in shipping your order as products may be produced fresh. ¬†Should this occur, we will notify you via email within 3 business days of your order with an anticipated ship date.